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Retail and Card Payments
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Business Model Development
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Technology Strategy
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| • Scenario product planning formobile / commercial payments• New product market analysis• Best practice benchmarking | • Business architecture• Credit card processing vendor selections• International expansion strategy | • Applying technology to increase wallet-share• IT application rationalization• Investment business case for proof-of-concept |
In-depth experience in mobile payments, credit cards and retail financial services
- Former leader of IBM’s 400-person global credit card practice of services, sales, development and research professionals from 15 countries who continuously collaborated on issues and insights for the credit card industry
- Performed strategy work in fourteen countries for eight top global issuers and payment brands, two top payment processors, and with three top bankcard acquirers
- Advised companies on product direction and competitive positioning, delivering in up to $20M in new revenue or $50M in operating cost savings, including MasterCard, Bank of America, Visa, and American Express
Widely recognized for insights on the future of retail payments
- Vice-chair, W.Net LINC New York “Women in Payments” networking group, 2011
- Co-founder, One Million Acts of Payment Innovation, 2011
- Program Committee member, NFC World Congress, 2011
- Secretary, Smart Card Alliance Payments Council, 2010-2011
- Advisory Board Member, Brighter Planet, socially responsible company helping manage and mitigate carbon emissions using cutting-edge analytics linked to payment cards
- Top Contributor, Smart Card Alliance Payments Council, 2009-2010
- Co-founder, NY PAY networking group, 2010
- Certified Smart Card Industry Professional, 2009
- Chair, Smart Card Alliance Contactless and Mobile Payments Council, 2008-2009
- Co-chair, 2009 Alliance Payments Council Summit
- Advisory Board, CardTech SecureTech Americas, 2009 conference
- Member, Smart Card Alliance Leadership, Education and Advancement Program