Expertise

Retail and Card Payments
Business Model Development
Technology Strategy
• Scenario product planning formobile / commercial payments• New product market analysis• Best practice benchmarking • Business architecture• Credit card processing vendor selections• International expansion strategy •  Applying technology to increase wallet-share•  IT application rationalization•  Investment business case for proof-of-concept

In-depth experience in mobile payments, credit cards and retail financial services

  • Former leader of IBM’s 400-person global credit card practice of services, sales, development and research professionals from 15 countries who continuously collaborated on issues and insights for the credit card industry
  • Performed strategy work in fourteen countries for eight top global issuers and payment brands, two top payment processors, and with three top bankcard acquirers
  • Advised companies on product direction and competitive positioning, delivering in up to $20M in new revenue or $50M in operating cost savings, including MasterCard, Bank of America, Visa, and American Express

Widely recognized for insights on the future of retail payments

  • Vice-chair, W.Net LINC New York “Women in Payments” networking group, 2011
  • Co-founder, One Million Acts of Payment Innovation, 2011
  • Program Committee member, NFC World Congress, 2011
  • Secretary, Smart Card Alliance Payments Council, 2010-2011
  • Advisory Board Member, Brighter Planet, socially responsible company helping manage and mitigate carbon emissions using cutting-edge analytics linked to payment cards
  • Top Contributor, Smart Card Alliance Payments Council, 2009-2010
  • Co-founder, NY PAY networking group, 2010
  • Certified Smart Card Industry Professional, 2009
  • Chair, Smart Card Alliance Contactless and Mobile Payments Council, 2008-2009
  • Co-chair, 2009 Alliance Payments Council Summit
  • Advisory Board, CardTech SecureTech Americas, 2009 conference
  • Member, Smart Card Alliance Leadership, Education and Advancement Program